Postage policy :
Payment policy :
We accept Cash, Paypal, EFT payment method.
Return policy :
We do not accept return/refund if you simply just change your mind, However, if the product is faulty, we can provide free repair,refund or replacement.
Warranty Policy :
KJ INTERNATIONAL GROUP PTY LTD (referred to as KJ from this point) warrants its products to be free from defects in material and workmanship for 3 years on desk, chair parts , 1 year on accessories , 10 years on the Gas lift.
Three years warranty for furniture items (Accessories have a One Year warranty), subject to the limitations below:
This warranty shall not apply to any products which must be replaced due to normal wear and tear, negligence, abuse or ‘accident’, shipping damage, or product use and installation other than in accordance with written instructions or warnings.
Warranty policy DOES NOT apply to any FREE ITEMS marked on the invoice.
Warranties commence on original user’s date of purchase. Claims must be made within date of limitations.
KJ’s warranty DOES NOT APPLY to the following:
。 Nominal or normal amount of wear and tear that can occur overtime
。 Failures which result from negligence, abuse, accident or misuse
。 Failure to apply, install or maintain products according to KJ’s written instructions and warnings
。 Modifications, attachments or repair methods not approved by KJ
。 Damage caused by a carrier in transit, or delivery / installation contractors
。 Products exposed to extreme hot and cold temperatures or excessive dry / wet environments
。 Damage by marking or staining; Damage by sharp objects or imprinting from instruments